Client
A leading technical software vendor.
Challenge
Identify high and low-performing marketing programs. Client had thousands of marketing programs and lacked quantitative measures
and management attention needed to assess programs at the level of detail required.
Solution
Introduce metrics based on program contribution margins.
- Sensibly allocate revenue to marketing programs
- Redefine the customer as the purchase decision network, not the person who places the order
- Combine metrics and field knowledge of what worked and did not work
Client Impact
Greatly improved management’s ability to identify and expand over-performing programs and to fix or eliminate under-performing
programs.
Related Product